"We just completed a rigorous evaluation of Wavecrest Computing's Web-access reporting product, Cyfin Reporter. We found that Cyfin produces comprehensive information that can help managers quickly correct inappropriate or ineffective surfing. When this is done, they should see significant cost savings in the areas of work force productivity, legal liability reduction, and network bandwidth conservation. In addition to these functional benefits, we found Cyfin to be highly scalable, interoperable with a wide variety of servers, firewalls, and operating systems, and definitely user-friendly. The ease of integration with the CacheFlow appliance was yet another positive feature of Cyfin. We're now recommending it to our clients."

–Senior Analyst, Accenture, Chicago

"I am pleased to tell you we are happy with Cyfin Reporter. It is a revealing tool for our Internet usage report requirements. We use the Novell BorderManager proxy here with a filtering program to help enforce our strict Internet usage policy. The reports generated by Cyfin provide an excellent cross-check of the performance of our filtering software. Cyfin additionally provides well-formatted reports that upper management appreciates."

–Gary McHugh, Network Engineer, El Paso Electric Company

"I tested at least a dozen products before being introduced to Cyfin; I spent a lot of time working with other vendors' Sales and Support staff trying to make their systems do what Wescast required. I can honestly say that all the vendors tried their best to assist me but sometimes you cannot make systems do something they were not meant to do. I wish I had known about the Cyfin product from the start, the description alone would have steered me towards it first and I could have saved a lot of time.

I can honestly say there are a lot of great products available that claim they can provide Internet usage reports, but this is usually a bolt-on feature to a more robust system that provides reports on Web, FTP, firewall traffic, and so on. If you are really serious about monitoring Internet usage you need a product that focuses on this area. Cyfin is that product!

–Mick Montgomery, Wescast Industries Inc., Canada

"We are in the process of implementing Cyfin Reporter to provide our management with reports summarizing their staff's Internet usage.

The categorization of sites will help them to quickly review who is going where. Not having to try to decipher what a URL actually is, this is one of the positive features we see in this product. Having the ability to get granular detail on usage will provide us with the granular detail if needed."

–Richard Poworski, Saskatchewan Government Insurance, Canada

"We've found Cyfin to be very easy to install, configure and use. Its reports are clear, comprehensive and keep our managers closely informed with respect to our users' "outbound" Web activity patterns. This leads quickly to better decision-making, improved productivity, lower costs, and fewer personnel problems."

–Barbara A. Pettygrove, Blue Cross Blue Shield, Kansas

"Using the Cyfin reporting options, we created useful HTML reports on Web usage that can be viewed using most popular Web browsers. These reports can also be generated automatically and e-mailed to managers on a set schedule."

–Francis Chu, eWEEK Labs, San Francisco

"We have previously deployed eBorder and Cyfin and were pleased with the features and functionality of both products relating to how they operated independently of each other. Now that the products are integrated, we expect both applications to be more useful to NEC as we manage our global communication requirements."

–Hiroyuki Okada, General Manager of NEC's IT Strategy Division, responsible for global intranet operations, NEC, Singapore.

"We have been evaluating Cyfin for the past 20 days and found it to be an extremely good tool for understanding our internet traffic. The reports generated are fantastic and are very helpful."

–Ravi Kumar, Westbound Consulting Services, India

"When I downloaded your software I was so astonished about the features and the kind of reports I can get from it."

–Osama Al-Khiary, Alfaisaliah Group, Saudi Arabia

"Cyfin Reporter is a great tool to monitor Internet usage and quickly identify problem users."

–Ben Gillett, Beluga Ventures

"Working in a large IT organization I really needed to get a handle on our bandwidth usage broken down by department. After some evaluation we chose to forge ahead with Wavecrest and had the product implemented within a few days. As with all implementations we found a couple small issues that were most likely unique to our organization but had work-arounds and were not showstoppers. The product speaks for itself but what was amazing was the speed at which the Wavecrest support staff, including the developers, were able to quickly understand our issue, write a patch for it, and ensure that it was part of the next release of the product, eliminating our need for a work-around.   

–Trent Leinenweber, IS/IT Manager, CGI Group

I believe there will be many benefits to using this product. One thing I noticed was the level of accuracy in the reporting. HR needs 100% confidence in the reports when a situation arises that requires any type of disciplinary action. The timeliness of the reports and quick generation of user audit reports will allow HR to deal with situations quickly. Wescast has a rule that states any abuse must be dealt with within 3 days of discovery for union employees."

–Mick Montgomery, Wescast Industries Inc., Canada

After the first month of running reports we were able to reduce bandwidth usage by 42% which we feel was a huge success, and the product’s ROI was less than 5 months by not having to increase bandwidth costs. The 42% bandwidth savings was obtained by a combination of a soft approach with members who now understand that all traffic can be easily reported on, as well as some desktop services that were pointing to the Internet for updates instead of local servers. Any IT managers that are looking to get a better handle on their bandwidth consumption I strongly recommend starting with Cyfin."

–Trent Leinenweber, IS/IT Manager, CGI Group

Our purchase of the Wavecrest Cyfin product was a success for us. We needed the ability to view, report and allow us to enforce all URL traffic from BOTH our Windows traffic as well as our MAC users traffic. The reporting is awesome. And I have to say the few times I’ve needed tech support, they are on it. I’ve been working in IT for over 20 years and have never had such headache free support. Their knowledge of the product is unsurpassed, and their near instant response is unheard of in todays environment. Anybody else, I cringe at the idea of making a tech support call, but with Cyfin, if you call or email you better be prepared to get an immediate response. And if it is too quick for you, scheduling for you convenience is not a problem. Hats off to tech support. Highly recommended product."

–System Administrator, Healthcare Industry