If you qualify for a position with Wavecrest Computing, you’ll be given every opportunity to stretch your talents, strive for new solutions and meet your personal goals. And when you do, you’ll be recognized and rewarded as you grow along with us.
In addition to job satisfaction, you’ll be compensated with competitive salary, health insurance, paid vacations, paid personal absence time, and more.
Wavecrest is a leader in the development and marketing of business-oriented Internet-usage management systems. We have grown steadily for thirteen years, and our employees work in an intimate team-oriented atmosphere.
Title
Software Programmer
Description
Provide software support for Wavecrest Computing applications. Work with a small group of senior software engineers and testing specialists to develop java-based products using state-of-the-art tools.
Location
Melbourne, FL
Education Requirements
Bachelor’s degree in Computer Science
Technical and Experience Requirements
Title
Technical Support Specialist
Description
Provide technical support for Wavecrest Computing applications in pre- and post-sales environments. Offer and deliver support using multiple communication modes, i.e., phone, e-mail, forum, etc.
Location
Melbourne, FL
Education Requirements
Two years of technical education in a computer-related field. (Five years of related experience may be considered in lieu of this requirement.)
Technical and Experience Requirements
Required:
- Ability to provide technical support in a professional manner
- High level of oral and written communication skills
- Knowledge of computer networks
Desirable:
- Experience providing technical support and/or software testing services services
- Knowledge of Customer Relations Management (CRM) software
- Knowledge of Trouble Ticket software
- Unix knowledge
- Hardware knowledge/support experience