WaveNews - Company Blog

WaveNews™ - Company Blog

Product updates, press releases and the latest developments in Web-use management & employee Internet monitoring from Wavecrest Computing.

Finally—Clarity from the Chaos of Firewall Logs

How Cyfin Delivers Actionable Employee Web Activity Reports from Complex, Noisy Firewall Data

Executive Summary

Organizations rely on firewalls to secure their networks, but these tools generate logs that are incredibly complex. Every device, system update, browser tab, and cloud sync creates a connection—and every connection gets logged. For IT, HR, and management teams trying to understand actual employee behavior online, these logs present a mess of indistinguishable data. Cyfin changes that.

Cyfin is a powerful log-parsing and reporting engine that reads raw, connection-based firewall logs and delivers clear, human-readable reports focused on employee-initiated web activity. It cuts through the noise—from Windows updates to endpoint security traffic—and delivers reports designed for both technical and non-technical audiences.

Why Cyfin is Different

Most tools tell you everything that happened on the network. Cyfin tells you what your employees did.

Firewall logs don’t distinguish between a user browsing a news site and their machine syncing with a cloud service. Cyfin’s core strength is its ability to recognize and separate human-initiated actions from the flood of background traffic that is increasingly using the same web protocols and ports.

This distinction is essential. Whether you’re conducting an internal investigation, responding to a compliance request, or simply monitoring productivity, Cyfin gives you the clarity you need to make decisions based on facts, not assumptions.

Key Benefits

  1. Accurate Employee Web Usage Monitoring
    • What It Does: Filters out non-human activity to focus solely on employee-initiated web actions.
    • Why It’s a Game-Changer: Standard firewall reports lump everything together, distorting the picture of employee behavior. Cyfin ensures accuracy by isolating what matters.
    • For IT: Automates log analysis, reducing your workload and delivering precise data.
    • For HR & Management: Delivers a true view of employee web use—perfect for enforcing policies or boosting productivity.
  2. Simplified Compliance and Security
    • What It Does: Produces detailed, auditable reports to meet regulations (e.g., GDPR, HIPAA) and spot security risks.
    • Why It’s a Game-Changer: With remote work and data privacy laws on the rise, Cyfin’s reports provide compliance-ready evidence and threat detection.
    • For IT: Seamlessly integrates with your firewall setup for efficient monitoring.
    • For HR & Legal: Offers easy-to-use reports tailored to your compliance needs, simplifying audits.
  3. No Software on Employee Devices
    • What It Does: Monitors activity directly from firewall logs—no agents needed on individual devices.
    • Why It’s a Game-Changer: Cuts deployment hassle, reduces privacy concerns, and works across all devices.
    • For IT: Eliminates the need to manage software on endpoints, saving time.
    • For HR & Management: Provides monitoring without invasive tools, maintaining employee trust.
  4. Multi-Vendor Firewall Compatibility
    • What It Does: Supports top firewall brands like Palo Alto, Cisco, Fortigate, and SonicWall.
    • Why It’s a Game-Changer: Unifies reporting in mixed IT environments, streamlining management.
    • For IT: Standardizes reporting across vendors, simplifying your workflow.
    • For Management: Ensures consistent, clear reports regardless of firewall setup.
  5. Scalable for Any Organization
    • What It Does: Handles large data volumes effortlessly, growing with your needs.
    • Why It’s a Game-Changer: Keeps performance strong as your workforce expands.
    • For IT: Manages high-throughput environments without slowdowns.
    • For Management: Delivers reliable insights at every stage of growth.

Cyfin in Action

Consider this scenario: A department manager suspects excessive personal web use during work hours. The IT team pulls logs from their firewall, but what they get is a flood of technical entries—tens of thousands of lines including Windows telemetry, antivirus updates, background ad tracking, and cloud syncs.

With Cyfin, that same data is distilled into a clear, chronological report showing actual employee-initiated browsing—highlighting visits to shopping sites, video streaming platforms, and news articles. HR receives a clean PDF report that supports a productive and well-informed conversation with the employee in question.

Conclusion

Cyfin solves a problem that even seasoned IT professionals struggle with: how to turn raw firewall data into meaningful insights about employee web behavior. Its ability to separate human action from machine noise makes it an invaluable tool not just for IT, but for HR, Legal, and Management teams as well.

When accurate visibility into employee online activity matters, Cyfin is the solution that delivers clarity from chaos.

Understanding Employee Internet Monitoring: Insights from Cyfin

In today’s digital workplace, managing how employees use the internet is crucial for several reasons:

Network Security:

  • Why it Matters: Malicious websites can expose your network to cyber threats.
  • What Cyfin Does: Our system identifies and blocks access to high-risk sites, protecting your company’s data.

Productivity Enhancement:

  • Why it Matters: Excessive non-work-related browsing can decrease productivity.
  • What Cyfin Does: We provide insights into time spent on different activities, helping you foster a more focused work environment.

Web Application Usage:

  • Why it Matters: Unauthorized app usage can lead to data leaks or reduced productivity.
  • What Cyfin Does: Monitor and manage which applications are used, ensuring they align with business needs.

Policy Compliance:

  • Why it Matters: Clear internet usage policies protect both the company and employees.
  • What Cyfin Does: We help ensure everyone follows these policies, promoting a fair and secure online work culture.

Training & Optimization:

  • Why it Matters: Educating employees on optimal internet use can significantly boost efficiency.
  • What Cyfin Does: Our analytics tools provide data to tailor training programs that enhance digital literacy and productivity.

Key Takeaways:

  • Monitoring isn’t about mistrust; it’s about creating a safer, more productive digital workspace.
  • Data-driven insights can lead to better policies and practices.
  • Employee education on internet usage can transform how your team interacts with digital tools.

For businesses looking to balance security, productivity, and employee well-being, understanding and implementing effective internet monitoring is essential.

#EmployeeInternetMonitoring #CyberSecurityEducation #WorkplaceProductivity #DigitalWorkplace #Cyfin

Introducing Our Latest Update: Artificial Intelligence Category for Cyfin and CyBlock

At Wavecrest Computing, we are committed to continually improving our products to keep pace with the ever-evolving digital landscape. Today, we are excited to announce a significant enhancement to our Cyfin and CyBlock products – the introduction of a new category: Artificial Intelligence.

What is the Artificial Intelligence Category?

As AI technologies become increasingly integral to various aspects of business and daily life, we recognized the need to provide our users with more precise and relevant categorization. Our new Artificial Intelligence category encompasses websites that employ AI technologies such as machine learning and deep learning to deliver human-like services.

This category includes platforms offering:

    • Chatbots: Interactive AI-driven customer service tools.
    • Productivity Tools: Applications designed to streamline workflow and boost efficiency using AI.
    • Summarizers: Services that condense information into digestible summaries.
    • Transcription Services: Tools that convert audio or video content into written text.
    • No-Code Solutions: Platforms enabling users to build applications without programming knowledge, powered by AI.
    • Multimedia Editing: Advanced AI-driven tools for editing images, videos, and audio.

    Why This Update Matters

    AI technologies are not just a trend; they are reshaping industries and transforming how we interact with digital content. By introducing this category, we aim to:

    • Enhance Visibility: Provide detailed insights into how and when AI technologies are being utilized within your organization.
    • Improve Management: Help IT administrators and management teams better understand and control the use of AI-based tools and services.
    • Stay Current: Ensure that our product offerings are aligned with the latest technological advancements, offering you the most up-to-date solutions.

    How It Works

    The Artificial Intelligence category is meticulously designed to target sites that are actively hosting AI functionalities, rather than those merely providing information about AI. This distinction is crucial for organizations looking to manage and monitor the practical use of AI tools in their operations.

    By leveraging our advanced categorization technology, Cyfin and CyBlock can now identify and report on AI-driven activities more accurately, providing you with a clear view of how AI technologies are impacting your network.

    Continuous Improvement

    This update is part of our ongoing commitment to enhance our products and provide our customers with the best possible tools for managing and understanding their web traffic. We are dedicated to adapting to the dynamic digital environment and ensuring that our solutions remain relevant and effective.

    Stay tuned for more updates as we continue to innovate and expand our product capabilities. If you have any questions or need assistance with the new Artificial Intelligence category, our U.S.-based expert technical support team is always here to help.

    Experience the Future of Web Filtering and Reporting with Wavecrest Computing

    To learn more about our Cyfin and CyBlock products and how the new Artificial Intelligence category can benefit your organization, visit our website or contact our support team today.

    Are you leaving your small business Web-use security door open?

    There is so much to be concerned with when running a small business. Economic uncertainty, the cost of health insurance benefits, regulatory burdens, keeping mission-critical operations running–all add up to a stressful experience. Now security concerns include more than just locking the doors; it means everything digital too. And the risks? With ransomware, phishing, insider threats, unsanctioned cloud apps, BYOD . . . lets just say, the Internet usage risks are probably even higher than the front door being left open . . . wide open.

    Many small and midsized businesses (SMBs) are without full-time IT departments or even full-time IT personnel, making them a prime target for breaches. But SMBs tend to think they don’t have the resources to handle this type of security, whether it be the financial consideration, personnel needed, or when hardware is preferred, limited space constraints. Since hackers know this, SMBs have to be proactive when it comes to Web-use security–nowadays, even more so than corporations.

    The connection between the human and the Internet is a weak link, making it one of the leading access points into a system for a hacker. Whether it’s from the employee clicking a Web link in an e-mail, clicking a malicious ad, or sharing company information with a cloud service, make sure to protect the business by managing that employee-Internet connection. Find a solution that allows you to easily and proactively monitor and secure your employees’ Web activity. Your business is unique–finding a way to solve these issues and concerns will take a unique solution.

    A few tips for your Web-use security solution search:

    1. Find a vendor who will spend the time with you. The cyber world has its own language. It’s important to have a human being on the other end of the phone during the sales process, in customer service, and when you need technical support . . . yup, they still have human beings in technical support . . . go figure! Get with a company who wants to talk to you!
    2. Of course, it doesn’t help if that vendor doesn’t have what you need so make sure you list the top security priorities for your business. Do you want to filter access to certain Web sites or categories such as social media, or do you want to limit time that an employee may spend on one site? Are you are more concerned with your guest Wi-Fi and BYOD or throttling bandwidth use? Don’t get sold on something that doesn’t meet at least your primary concerns. One solution does not always fit all . . . in today’s cybersecurity world you need to focus on your specific business concerns. Just because an expensive, large scale, all-in-one network security solution or firewall has a Web-use add-on tool does not mean it will give you the pertinent, granular detail and control that you need to protect your mission-critical operations.
    3. Ask questions. The vendor should understand that you excel at what you do, not what they do. Don’t be intimidated by the security subject. Even those of us in this business spend a lot of time keeping up with the fast pace of cybersecurity. No question is unnecessary. If you think about it, then it is important to you and should be to the vendor too. Refer to Tip #1!
    4. Last tip for today . . . solutions come in many shapes and sizes. Don’t settle for something that doesn’t fit your business. Your business is special and unique. Your solution should fit and work in your environment without you constantly having to justify it and make it fit in.

    Wavecrest can, and wants to, help you!

    Wavecrest provides Filtering and User Behavior Reporting solutions that fit your business! Find out more about our Cyfin and CyBlock deployments today. As a customer-centric company, Wavecrest focuses on the needs of each customer. Let us help secure your business with a solution that fits every business size, type, and configuration.

    About Wavecrest

    Trusted for over 25 years, Wavecrest Computing, headquartered in historic downtown Melbourne, FL, has provided commercial business and government clients with reliable, accurate Web-use management and User Behavior Analytic products since 1996. Managed Service Providers, IT specialists, HR professionals, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage employee Internet usage — managing and reporting on cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Wavecrest has commercial and government clients worldwide. For more information on the company, products, and partners, visit https://www.wavecrest.net.

    Take the mystery out of employee Web use and gain pertinent insight into your business.

    Employee Web usage management and reporting

    We are all seeing how business operations are continuously becoming more digitally driven. Many operations that were done on a desktop are now cloud- or app-driven. The connection to the Internet is a constant, and since your employees need that access to be productive, managing that connection should be a priority. Small businesses are finding that this access not only centralizes their operations and data but also can save them money. But they are finding that the amount of data being produced makes it impossible to find the relevant information needed. Looking at the employee-Internet relationship should be on the top of your checklist.

    There are things that a Web-use management solution should provide, such as allowing a business to easily filter and control access, use white and black lists, and set time limits. But one of the biggest benefits that many times can be overlooked is the ability to access easy-to-use smart analytics and reporting tools. A filtering solution is great, but if it lacks a way to collect and correlate useful, pertinent data, then all that it is doing is restricting employees, causing frustration and potentially reducing productivity. With detailed reporting and analytics, managers can open up the usefulness of the Internet while knowing they still have the control to keep the business running smoothly and safely.

    Look for the Web-use management solution that provides:

    • Drill-Down, Interactive, Forensic-Level Detail – A complete view of every link a user clicks, the exact search terms entered by a user, their search time, and more.
    • Ad Hoc and Scheduled Reporting – The information you need . . .  right when you need it.
    • Smart Reporting – Intelligent, timely, and cogent reporting on all aspects of employee Web usage.
    • Hits Versus Visits – Clear, uncluttered detail based on user clicks versus unsolicited traffic.
    • Manager Access – IT-controlled access for managers and HR allowing them reporting access without the need for IT assistance.

    Analytics and reporting tools allow you to take the large amount of Web-use data your employees are producing and make sense of it. This data should tell you who, where, and when about the Web usage. Allowing you to see anomalies, activity peaks, bandwidth usage, and more, this visibility helps you plan and secure your network, data, and employees.

    Don’t feel like you’re in need of tarot cards or tea leaves to know what is happening within your business.

    CyBlock Web-Use Management Suite makes more sense of all your Web-use data with CyBlock’s comprehensive monitoring and reporting features. CyBlock is available in Cloud and VM deployments to fit any business size or industry.

    Cyfin® provides advanced employee Web-use analysis and reporting for a wide variety of gateway devices and log file formats. Comprehensive yet easy to use, its customizable reporting and machine-learning analytics supply audience-specific Web-use information with reliable metrics, easy-to-read reporting dashboards, manager-ready detailed audit reports, and Smart Engine analytics. Cyfin is available in various deployment options: Cyfin VM, Cyfin Cloum and Cyfin Forensic.

    About Wavecrest

    Wavecrest has over 25 years of proven history of providing reliable, accurate Web-use management and Advanced Log File Analyzer products across various industries. Managed Service Providers, IT specialists, HR professionals, Forensics Investigators, and business managers trust Wavecrest’s Cyfin and CyBlock products to manage the human factor in business Internet usage — managing cloud services, reducing liability risks, improving productivity, saving bandwidth, and controlling costs. Trusted by large government and commercial organizations. For more information on the company, products, and partners, visit https://www.wavecrest.net.

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    -Karleen Carlson, IT Manager, Van Diest Supply Company
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