Cyfin Proxy Support

Welcome to the Cyfin Proxy Support Center! Here, you'll find links to product support, customer support, Wavecrest's online user forum, and other useful information.

New Release - Version 8.8.0 for Cyfin Proxy Now Available

Enhancements

Product Rebranding. The Wavecrest products have been rebranded as follows:

The products offered are CyBlock and Cyfin (formerly Cyfin Reporter).
Three deployment options are available for CyBlock:

CyBlock Software (formerly CyBlock Proxy)
CyBlock Appliance
CyBlock ISA/TMG

These changes are reflected on the Wavecrest Web site and in the Forum. They will eventually transition to the products and associated documentation.

SSL Inspection. The ability to categorize, filter, and report on detailed HTTPS traffic on a proxy server has been added for administrators. The new functionality includes the following:

Ability to view the full URL including path, embedded URLs, and parameters.
Domain, path, and parameter matching.
Ability to filter detailed HTTPS traffic by Web categories and Web content types and display blocking messages for both.
Ability to view full URLs in the Real-Time Employee Web-use Monitoring.
Ability to view full URLs in the following reports, not just domains:

Category Audit Detail
Category Audit Summary
Site Audit Detail
User Audit Detail
User Audit Summary

A new SSL Inspection screen that allows you to select groups and/or IDs and standard and custom categories to be inspected. To access this screen, go to Advanced Settings - Proxy Settings - SSL Inspection. For inspection to occur, you must select a group and/or an ID, and set a category to Inspected. The Financial category is set to Tunneled by default for privacy reasons, but this can be changed to Inspected.

Note: Before using SSL Inspection, the Wavecrest Certificate must be installed. Refer to the Wavecrest Certificate Installation Guide for instructions on how to install/distribute the certificate.

Additional Malware Protection in URL List. This enhancement includes the following changes:

Additional malware sites were added to the URL List. You will receive the added protection when the list is downloaded manually or automatically.
The Hacking, Phishing/Fraud, and Spyware/Malicious categories were consolidated into a new Malware category.
Custom URL entries categorized as Hacking, Phishing/Fraud, and Spyware/Malicious are now categorized as Malware.
The Hacking, Phishing/Fraud, and Spyware/Malicious categories were replaced by the new Malware category on the following screens:

Advanced Settings - Category Setup - Classification
Advanced Settings - Category Setup - Descriptions
Advanced Settings - Report Settings - Abuse Thresholds
Advanced Settings - Report Settings - Display Categories
Classification Policy screen in reports
Reports - Policy - Category Classifications

The Hacking, Phishing/Fraud, and Spyware/Malicious categories were replaced by the new Malware category in all category drop-down boxes.
The Malware category is displayed on the Help - Reporting - Check URL screen under URL Category Match when there is a category match.
Scheduled reports now report on the Malware category if they were set up to report on the Hacking, Phishing/Fraud, and Spyware/Malicious categories.

Product Icons. The Wavecrest product icon has been replaced with new CyBlock and Cyfin product icons on the Start menu and on the browser tab (favicon).
Product Help. The QR pages in the product have been replaced by a new searchable Help system. The Help system has a similar TOC as the product manual, but also includes an Index and a Search box. If a search result indicates “Web site,” you can right-click the entry to open the page in a new tab or window. You can also print a displayed Help topic by clicking the Print button.